Annual cruise survey suggests consumer confidence remains high, despite travel concerns & voyage mishaps
InsureMyTrip announces the results of its annual cruise survey. The new poll of roughly 1,440 U.S. respondents reveals that getting sick or injured before or during a cruise remains the top concern for travelers. Health-related issues also led the majority of travel insurance claims for cruise vacations.
• Illness or injury affecting a trip is a top concern for cruisers
• Medical issues drive the majority of travel insurance claims
• Cruise discounts and itineraries that include more time at a port (less at sea) are motivating factors when booking a cruise
• The Caribbean and Alaska are preferred destinations for cruisers
Getting sick or injured is a top concern
Cruisers are most concerned about an illness or injury affecting a trip followed by bad weather and missing a cruise departure.
42.2% Getting sick or injured before or during a cruise
37.3% Bad weather
20.5% Missing a cruise departure
Getting sick or injured before or during a cruise was also identified as the top concern in last year’s survey. Thirty-one percent polled also said they have experienced a stomach illness or seasickness during a cruise.
The Caribbean continues to dominate
One in four polled chose the Caribbean (25 percent) as a favorite cruise destination, followed by Alaska (18 percent). Seven percent chose Italy as a top place to visit.
Trip cancellations and medical issues top claims
Travelers, who voluntarily participated in this survey, had all researched or purchased travel insurance within the past 24 months. Out of those polled, 24 percent had filed a travel insurance claim for a cruise-related issue. Here were some of the common reasons:
1. Medical care required during a cruise
2. A medical issue forced a trip cancellation
3. Bad weather forced a delay or cancellation of a cruise
4. Missed flight led to a delay or cancellation of a cruise
5. Items were stolen or lost during a trip
Travel insurance for cruisers
According to purchasing data by InsureMyTrip, 70 percent of cruise customers choose a comprehensive travel insurance policy for trips at sea.
Comprehensive travel insurance provides a variety of benefits including trip cancellation, trip interruption, emergency medical coverage, emergency medical evacuation, 24/7 emergency assistance, travel delay, and baggage protection.
In addition, cruisers can now choose comprehensive travel insurance plans that include cruise-specific inconvenience benefits. These benefits aim to address travel inconveniences most commonly experienced by cruisers, for example:
Shipboard service disruptions — when a fire, mechanical breakdown, or virus disrupts a cruise.
Port of call change — when a cruise line changes an itinerary prior to departure due to weather or other circumstances and you elect to embark on the voyage.