Supplier: Princess Cruises
SANTA CLARITA, CA — Princess Cruises has extended its pause of select global ship operations until Dec. 15.
The cruise line has issued a list of impacted itineraries.
Jan Swartz, President, Princess Cruises, said: “We share in our guests’ disappointment in cancelling these cruises. We look forward to the days when we can return to travel and the happiness it brings to all who cruise.”
Travel advisor commission will be protected on bookings for cancelled cruises that were paid in full, in recognition of the critical role they play in Princess Cruises’ business and success, says the cruise line.
The following sailings have been added to the cruise line’s cancelled list:
– All cruises sailing in and out of Australia on Majestic Princess, Regal Princess, Sapphire Princess, Sea Princess, and Sun Princess through Oct. 31, 2020
– All sailings in Asia, Caribbean, California Coast, Hawaii, Mexico, Panama Canal, South America & Antarctica, Japan, and Tahiti/South Pacific through Dec. 15, 2020
Passengers currently booked on these cancelled voyages who have paid Princess in full will have the option to receive a refundable Future Cruise Credit (FCC) equivalent to 100% of the cruise fare paid plus an additional non-refundable bonus FCC equal to 25% of the cruise.
For passengers who have not paid in full, Princess will double the deposit, providing a refundable FCC for the money currently on deposit plus a matching bonus FCC that can be used on any voyage through May 1, 2022. The matching bonus FCC is non-refundable, will not exceed the base cruise fare amount of the currently booked cruise, and will have a minimum value of $100 per person.
No action is required by the guest or their travel advisor to receive the FCC.
Passengers can also opt for a full refund for all monies paid on their booking through this online form. Requests must be received by Aug. 31, 2020 or guests will be registered for the FCC option.
For the most up to date information and instructions for passengers affected by these cancellations, and for more information on FCCs and refunds, click here.