SEATTLE — Seabourn is cancelling upcoming 2020 and 2021 voyages for three cruise ships in its fleet, into spring 2021.
The announcement applies to Seabourn Odyssey, Seabourn Ovation, and Seabourn Encore:
– Seabourn Odyssey: Operations pause effective through Jan. 15, 2021
– Seabourn Ovation: Operations pause effective through April 18, 2021
– Seabourn Encore: Operations pause effective through May 28, 2021
Passengers with impacted cruises will automatically be cancelled and all passengers will receive Bonus Future Cruise Credits. They can also request a full refund of monies paid to Seabourn. Here are the specific details:
– Paid in Full: Passengers who paid in full will receive 125% Future Cruise Credit of the base cruise fare paid to Seabourn. Passengers can also request a full refund of the monies paid to Seabourn.
– Under Deposit: Passengers with bookings under deposit will receive a Future Cruise Credit valued at 125% of the deposit amount paid. Passengers can also request a full refund of the monies paid to Seabourn.
The FCC is valid for 12 months from the date of issue and may be used to book sailings departing through Dec. 31, 2022. The amount of non-cruise fare purchases may be transferred to a new booking. Alternatively, passengers may request a refund of the monies paid to Seabourn, which will be reimbursed to the original form of payment.
Passengers and their travel advisors will be sent specific details applicable to their booking. Seabourn asks passengers and travel advisors to use the online resources available on its website first rather than calling the Reservation Call Center for information about the cancellations due to the possibility of high call volumes and the potential of long on-hold wait times.
“Our highest priorities are compliance, environmental protection and the health, safety and well-being of our guests, crew and the people in destinations we visit,” says Seabourn’s President, Josh Leibowitz. “We know our past guests and travellers are eager to travel when the time is right and that time is on the horizon, so I would encourage anyone to look at their calendar and start planning a trip today to let the excitement build.”